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Kitchen Sink Warranty



Morzze products are manufactured and tested to the highest quality standards. Morzze extends this warranty to the original purchaser for personal household use of the “Kitchen Sink” in its original location.

The warranty is non-transferable.

All the repairs/replacement of the product will be done off-site only. No services will be provided on-site.

Product replacement does not include transportation cost, installation cost, or any other charges for such items as diagnosis or replacement of any component part, faucet or any other expenses.

Morzze reserves the right to examine product and its installation prior to replacement.

Any Accessories are not covered in warranty.

Surface Finish is not covered under warranty.

Warranty will void if repairs of the product are done by an unauthorized repair centre or person.

Morzze warrants the structure and finish of the product to be free from defects in material and workmanship under normal usage for 24 months from the date of purchase.

The warranty commences from the initial date of purchase by the owner, from an authorized Morzze dealer, through the 24 months.

Any product reported to the authorized dealer or to Morzze as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of Morzze.

This warranty extends to the original owner or end-user, and is not transferable to a subsequent owner.

Restrictions

This warranty does not cover antediluvian, discontinued, or display products, whether such items are purchased at discount, unauthorized dealers, and/or sold on clearance.

The warranty will be void if the user is unable to furnish the proof of purchase i.e. original invoice copy.

This warranty does not cover negligence, misuse, abuse, improper installation, carelessness, accident, hard water or mineral deposits, exposure to corrosive materials, misapplication, or damages caused by improper maintenance.

Morzze will not be liable for any damages, injuries, or consequential damages of any nature. Maximum liability is limited to the amount paid by the customer at the time of purchase.

This warranty does not cover damage caused by modification of the product or use of non-genuine parts not approved by Morzze.

This warranty does not cover damage caused by an abnormally corrosive atmosphere.

This warranty does not cover rubber, plastic, glass, consumable parts, or metal parts.

All Morzze products should be installed by licensed trade professionals experienced in bathroom or kitchen goods installation. Shipping, labor, or reinstallation costs are not covered.

This warranty does not cover outdoor installations or commercial use of Morzze products.

This warranty does not cover breakage, dents, rust, or scratches.

Incidental or consequential damages are excluded.

Morzze reserves the right to change or update the warranty policy at any time. For the latest warranty, visit www.morzze.com/warranty.

Important Notes

Warranty will be void if the product is not used as suggested, if repairs are performed by unauthorized personnel, or in cases of transit damage or acts of God. All disputes are subject to Delhi jurisdiction.

Contact Us

Please contact Morzze Customer Service:

Warranties

12 Months Limited Warranty

60 Months Limited Warranty on Cartridge

Faucet Warranty



Morzze products are manufactured and tested to the highest quality standards. Morzze extends this warranty to the original purchaser for personal household use of the “Faucet” in its original location. The warranty is non-transferable.

The Warranty will apply only if the Faucet is purchased separately, not included in the sink. All repairs/replacement of the product will be done off-site only. No services will be provided on-site.

Product replacement does not include transportation cost, installation cost, or any other charges for such items as diagnosis or replacement of any component part, faucet, or other expenses. Morzze reserves the right to examine the product and its installation prior to replacement.

Not Covered Under Warranty

  • Accessories are not covered in warranty
  • Surface Finish is not covered under warranty
  • Warranty will void if repairs are done by unauthorized repair centers or persons

Warranty Terms

Morzze warrants the structure and finish of the product to be free from defects in material and workmanship under normal usage for 12 months from the date of purchase. The warranty commences from the initial purchase date from an authorized Morzze dealer, extending to 24 months for the original owner or end-user.

The mechanical components (spray head assembly, hoses, etc.) are covered for 1 year, while the mechanical cartridge is covered for 5 years.

Any product reported as defective within the warranty period will be repaired or replaced at Morzze's discretion.

Restrictions

  • This warranty does not cover discontinued, display, or discounted products.
  • Warranty void without proof of purchase (original invoice).
  • Damage caused by negligence, misuse, or improper installation is not covered.
  • Avoid abrasive cleaners (e.g., bleach, ammonia) and pads (e.g., steel wool) as these will damage the finish.
  • Damage caused by modification of the product or non-genuine parts is not covered.

Additional Information

Morzze is not liable for damages or injuries caused by improper product use or operation. The maximum liability is limited to the amount paid by the customer. Outdoor installations, rubber/plastic parts, and glass components are not covered under this warranty.

All products should be installed by licensed professionals to ensure proper installation and function. Shipping charges, labor costs, and reinstallation are not covered under this warranty.

Morzze reserves the right to change or update this warranty at any time. For the latest warranty details, visit www.morzze.com/warranty.

Contact Us

For warranty service, contact Morzze Customer Service:

In requesting warranty service, be ready to provide proof of purchase and a description of the problem.

12 Months Limited Warranty

Soap Dispenser Warranty



Morzze products are manufactured and tested to the highest quality standards.

Morzze extends this warranty to the original purchaser for personal household use of the “Soap Dispenser” in their original location.

The warranty is non-transferable. Surface Finish is not covered under warranty.

The Warranty will apply only if the Soap Dispenser is purchased separately, not included in the sink.

All the repairs/replacement of the product will be done off-site only. No services will be provided on-site.

Product replacement does not include transportation cost, installation cost, or any other charges for such items as diagnosis or replacement of any component part, or any other expenses.

Morzze reserves the right to examine the product and its installation prior to replacement.

Warranty will be void if repairs of the product are done by an unauthorized repair center or person.

Morzze warrants the structure and finish of the product (Soap Dispenser) to be free from defects in material and workmanship under normal usage for a period of one (1) year.

The warranty commences from the initial date of purchase by the owner from an authorized Morzze dealer, through the one (1) year term of the original owner or end-user.

Any product reported to the authorized dealer or to Morzze as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of Morzze.

This warranty extends to the original owner or end-user and is not transferable to a subsequent owner.

Restrictions

  • This warranty does not cover antediluvian, discontinued, or display products, whether such items are purchased at discount, unauthorized dealers, and/or sold on clearance.
  • The warranty will be void if the user is unable to furnish the proof of purchase i.e., original invoice copy.
  • This warranty does not cover instances of negligence, misuse, abuse, improper installation, carelessness, accident, hard water or mineral deposits, exposure to corrosive materials, misapplication, or damages caused by improper maintenance.
  • Avoid using abrasive cleaners such as powders, bleach, ammonia, alcohol, or chlorine. Avoid using abrasive pads, steel wool, or wire brushes as these will damage and wear down the finish.
  • Morzze recommends that all products be installed by fully licensed professionals with experience in kitchen/bathroom installations.
  • Morzze will not be liable for any damages, death, injuries, health or consequential damages of whatsoever nature to any person or property by use or operation of the product.
  • This warranty does not cover damage or failure caused by modification of the product or use of non-genuine parts.
  • This warranty does not cover damage or failure to the product due to an abnormally corrosive alkaline/acidic atmosphere.
  • This warranty does not cover Rubber, Plastic, Glass, consumable parts, metal parts, etc.
  • This warranty does not cover shipping charges, labor charges, or costs of removal and reinstallation of the product.
  • This warranty does not cover Outdoor Installation.
  • This warranty does not cover any breakage, dent, rust, or scratch.
  • Morzze has the right to change, modify, or update the warranty policy at any time. For the latest warranty, visit www.morzze.com/warranty.

Note: Warranty will be void if the product is not used as per the suggested application or if it fails due to certain conditions like Water Logging, Misuse, Transit Damage, lightning, or acts of God.

This warranty is issued in Delhi, State of NCT Delhi, and courts at Delhi shall have exclusive jurisdiction.

Contact Us

For warranty service, please contact Morzze Customer Service:

Toll-Free: 1800 11 0123

Email: info@morzze.com

Web: www.morzze.com/service-request

For Warranty Service, Please Provide:

  • Proof of purchase
  • A description of the problem

12 Months Limited Warranty

Hand Shower Warranty



Morzze products are manufactured and tested to the highest quality standards. Morzze extends this warranty to the original purchaser for personal household use of the “Soap Dispenser” in their original location. The warranty is non-transferable. Surface Finish is not covered under warranty.

The Warranty will apply only if the Hand Shower is purchased separately, not included in the sink. All repairs/replacement of the product will be done off-site only. No services will be provided on-site.

Product replacement does not include transportation, installation, or other associated charges. Morzze reserves the right to examine the product and its installation prior to replacement.

Warranty will be void if repairs are done by an unauthorized repair center or person. Morzze warrants the structure and finish of the product (Hand Shower) to be free from defects in material and workmanship under normal usage for a period of one (1) year, commencing from the date of purchase from an authorized Morzze dealer.

Any product reported to the authorized dealer or Morzze as defective within the warranty period will be repaired or replaced at Morzze’s discretion.

Restrictions

  • This warranty does not cover discontinued, display, or antediluvian products purchased at discount or from unauthorized dealers.
  • The warranty will be void if the original invoice cannot be provided.
  • It does not cover negligence, misuse, improper installation, or damage due to mineral deposits, corrosive materials, or improper maintenance.
  • Avoid using abrasive cleaners, steel wool, or wire brushes to prevent damage to the product finish.
  • Morzze recommends professional installation by licensed trade professionals.
  • Morzze will not be liable for consequential damages, health issues, or injury caused by the product.
  • This warranty does not cover modification of the product, use of non-genuine parts, or damages caused by an alkaline/acidic atmosphere.
  • Shipping and labor charges are not covered, nor are consumable parts like rubber, plastic, glass, or metal components.
  • Outdoor installation, breakage, rust, or scratches are not covered.

For the most up-to-date warranty, visit: www.morzze.com/warranty

Note: The warranty is void in cases of water logging, transit damage, acts of God, or if the product is used outside its intended purpose. The courts at Delhi, NCT Delhi, have exclusive jurisdiction.

For service, contact Morzze Customer Service at:

12 Months Limited Warranty

Garbage disposal Limited Warranty



Morzze products are manufactured and tested to the highest quality standards.

Morzze extends this limited warranty of One (1) Year to the original purchaser for personal household use of the “Garbage Disposer” in its original buyer and location.

The limited warranty is non-transferable.

Surface Finish or plastic body is not covered under warranty.

This limited warranty is applicable on domestic use only.

All the repairs/replacement of the product will be done off-site only. No services will be provided on-site.

Product replacement does not include transportation cost, installation cost, or any other charges for such items as diagnosis or replacement of any component part, or any other expenses.

Morzze reserves the right to examine the product and its installation prior to replacement.

Any accessories are not covered in warranty.

Warranty will void if:

  • Repairs of the product are done by unauthorized repair centre or person.

Morzze's limited warranty covers your garbage disposer to be free from defects in materials and workmanship when installed in India for a period of One (1) year, subject to the restrictions mentioned below.

The warranty commences from the initial date of purchase by the owner, from an authorized Morzze dealer, through the one (1) year term of the original owner or end-user.

Any product reported to the authorized dealer or to Morzze as being defective within the limited warranty period will be repaired or replaced with a product of equal value at the option of Morzze.

This limited warranty extends to the original owner or end-user and is not transferable to a subsequent owner.

Restrictions

This limited warranty does not extend to and excludes losses or damages or the inability to operate your Morzze product resulting from conditions beyond the manufacturer’s control including, without limitation:

  • Negligence, misuse, abuse, improper installation, carelessness, accident, exposure to corrosive materials, misapplication, leaks at the sink flange, dishwasher inlet or discharge elbow, damages caused by improper maintenance or alteration of the product or from excessive torquing of the manufacturer’s screws.
  • Wear and tear expected to occur during the normal course of use, including without limitation, rust, scratches, dents or comparable and reasonably expected losses.

The warranty will be void if the user is unable to furnish proof of purchase i.e., original invoice copy.

This warranty does not cover damage or failure to the product due to an abnormally corrosive alkaline/acidic atmosphere.

In addition to the above exclusions, this limited warranty does not apply to Morzze products installed in a commercial, institutional or industrial application.

This limited warranty does not cover discontinued, or display products, whether such items are purchased at discount, unauthorized dealers, and/or sold on clearance.

Morzze will not be liable for any damages, death, injuries, health or any consequential damages of whatsoever nature to any person or property by use or operation of the product. Maximum liability (direct and indirect) of Morzze will be limited to the amount paid by the customer at the time of purchase.

This warranty does not cover the plastic body of the product, hence, it must be handled carefully to avoid breakage.

This warranty does not cover damage or failure caused by modification of the product or use of non-genuine parts which are not approved by Morzze.

This warranty does not cover rubber, plastic, glass, consumable parts, metal parts, etc.

This warranty does not cover damage or failure to the product caused by dwelling fuse replacement, power voltage fluctuation, or resetting of circuit breakers, etc.

This limited warranty does not apply to products that have not been installed or operated in accordance with instructions supplied by Morzze.

Morzze recommends that all Morzze products are installed by fully licensed trade professionals with experience in the installation of bathroom and/or kitchen manufactured goods.

This limited warranty does not cover shipping charges, labour charges or costs of removal and reinstallation of said product. This limited warranty does not allow recovery of incidental or consequential damages, such as loss of use, delay, property damage, or other consequential damages, and Morzze accepts no liability for such damages.

This limited warranty does not cover outdoor installation.

This warranty does not cover any breakage, dent, rust or scratch.

Morzze has the right to change, modify, and/or update the warranty policy at any time. For the latest, most up-to-date comprehensive warranty, go to www.morzze.com/warranty.

Note: Warranty will be void if the product is not used as per the suggested application. The warranty will not be applicable if product failure is caused by certain unusual conditions such as water logging, misuse, transit damage during purchase, abnormal voltage supply, lightning, acts of God, or while in transit to or from the service centre. The warranty obligation does not also cover charges, if any, incurred on account of services rendered which are outside the ambit of warranty.

This warranty should be deemed to have been issued at Delhi, State of NCT Delhi, and courts at Delhi shall have exclusive jurisdiction on matters covered by or following from this warranty, and the original purchaser alone shall have a cause of action arising out of the transaction.

Inspection and test report of Morzze’s office/service centre will be treated as final and binding under the warranty for determining defects, repairs/alterations required or carried out, or certifying working of the goods thereafter.

Please contact Morzze Customer Service Representative at:

Toll-Free: 1800 11 0123

Email: info@morzze.com

Web: www.morzze.com/service-request

In requesting warranty service, please be ready to provide:

  1. Proof of purchase
  2. A description of the problem