Morzze products are manufactured and tested to the highest quality standards.

Morzze extends this limited warranty of One (1) Year to the original purchaser for personal household use of the “Garbage Disposer” in its original buyer and location.

The limited warranty is non-transferable.

Surface Finish or plastic body is not covered under warranty.

This limited warranty applicable on domestic use only.

All the repairs / replacement of the product will be done off-site only. No services will be provided on-site.

Product replacement does not include transportation cost, installation cost, or any other charges for such items as diagnosis or replacement of any component part, or any other expenses. 

Morzze reserves the right to examine product and its installation prior to replacement.

Any Accessories are not covered in warranty

Warranty will void if 

Warranty will void if Repairs of the product is done by unauthorized repair centre or person.

Morzze limited warranty cover your garbage disposer to be free from defects in materials and workmanship when installed in India for a period of One (1) years, subject to the restrictions mentioned below.

The warranty commences from the initial date of purchase by the owner, from an authorized Morzze dealer, through the one (1) year term of the original owner or end-user.

Any product reported to the authorized dealer or to Morzze as being defective within the limited warranty period will be repaired or replaced with a product of equal value at the option of Morzze. 

This limited warranty extends to the original owner or end-user and is not transferable to a subsequent owner.

Restrictions

This limited warranty does not extend to and excludes losses or damages or the inability to operate your Morzze Product resulting from conditions beyond the Manufacturer’s control including, without limitation, negligence, misuse, abuse, improper installation, carelessness, accident, exposure to corrosive materials, misapplication, leaks at the sink flange, dishwasher inlet or discharge elbow, damages caused by improper maintenance or alteration of the product or from excessive torquing of the manufacturer’s screws.

Wear and tear expected to occur during the normal course of use, including without limitation, rust, scratches, dents or comparable and reasonably expected losses.

The warranty will be void if the user is unable to furnish the proof of purchase i.e. original invoice copy.

This warranty does not cover damage or failure to the product due to an abnormally corrosive alkaline/acidic atmosphere.

In addition to the above exclusions, this limited warranty does not apply to Morzze Products installed in a commercial, institutional or industrial application.

This limited warranty does not cover discontinued, or display products, whether such items are purchased at discount, unauthorized dealers, and/or sold on clearance.

Morzze will not be liable for any damages, death, injuries, health or any consequential damages of whatsoever nature to any person or property by use or operation of the Product. Maximum liability (direct and indirect) of Morzze will be limited to the amount paid by the Customer at the time of purchase.

This warranty does not cover the plastic body of the product, hence, it must be handled carefully to avoid breakage.

This warranty does not cover damage or failure caused by modification of the product or use of non-genuine parts which are not approved by Morzze.

This warranty does not cover Rubber, Plastic, Glass, consumable parts, metal parts etc.

This warranty does not cover damage or failure to the product caused by dwelling fuse replacement, power voltage fluctuation or resetting of circuit breakers etc.

This limited warranty does not apply to products that have not been installed or operated in accordance with instructions supplied by Morzze.

Morzze recommends that all Morzze products are installed by fully licensed trade professionals with experience in the installation of bathroom and/or kitchen manufactured goods.

This limited warranty does not cover shipping charges, labour charges or costs of removal and reinstallation of said product. This limited warranty does not allow recovery of incidental or consequential damages, such as loss of use, delay, property damage, or other consequential damages, and Morzze accepts no liability for such damages.

This limited warranty does not cover Outdoor Installation.

This Warranty does not cover any breakage, dent, rust or scratch.

Morzze has the right to change, modify, and/or update the warranty policy at any time. For the latest, most up to date comprehensive warranty, go to www.morzze.com/warranty

Note: Warranty will be void if the product is not used as per the suggested application. The warranty will not be applicable if product failure is caused by certain unusual conditions such as Water Logging, Misuse, Transit Damage during purchase, abnormal voltage supply, lightning, acts of God, or while in transit to or from the service centre. The warranty obligation does not also cover charges, if any, incurred on account of services rendered which are outside the ambit of warranty.

This warranty should be deemed to have been issued at Delhi, State of NCT Delhi and courts at Delhi shall have exclusive jurisdiction on matters covered by or following from this warranty and the original purchaser alone shall have a cause of action arising out of the transaction.

Inspection and test report of the Morzze’s office/service centre will be treated as final and binding under the warranty for determining defects, repairs/alterations required or carried out, or certifying working of the goods thereafter.

Please contact Morzze Customer Service Representative at:

Toll-Free : 1800 11 0123

Email: info@morzze.com

Web: www.morzze.com/service-request

In requesting warranty service, please be ready to provide:

1.  Proof of purchase

2.  A description of the problem